Privacy Policy – wood heaven

At The Wood Heaven, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full Name
Mobile Number
Email Address
Shipping / Delivery Address
Payment Information, such as UPI, bank details, or card details, only as required for payment processing
Website usage data, including Cookies, browser information, and IP Address

2. How We Use Your Information

We may use your information for the following purposes:

To process and confirm your orders
To arrange and complete product delivery
To provide customer support
To send important order updates, offers, or notifications
To improve our website, products, and customer experience
To prevent fraudulent or unauthorized transactions

3. Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

Your personal information will be handled securely and only used for legitimate business purposes.

4. Sharing of Information

The Wood Heaven does not sell, rent, or trade your personal information with third parties.

Your information may be shared only when necessary:

With delivery or courier partners to fulfill your order
With secure payment gateway providers for payment processing
With service providers who help us operate our website or business
When required by applicable law or legal authorities

5. Cookies Policy

Our website may use Cookies and similar technologies to improve your browsing experience. Cookies may help us understand website usage, remember preferences, and improve our services.

You can manage or disable Cookies through your browser settings. However, disabling certain Cookies may affect some website functionality.

6. Third-Party Services

We may use third-party services, including payment gateways, courier/delivery partners, analytics services, and other service providers.

These third-party services may have their own privacy policies and terms. We recommend reviewing their respective policies where applicable.

7. Your Consent

By accessing or using The Wood Heaven website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above.